Support Center

HELP! My Pizza Oven Box isn't getting hot enough!

Last Updated: Jun 19, 2014 11:36PM PDT
First of all, we're sorry to hear that; we want you to have the best possible experience when making pizzas in your Pizza Oven Box.

Secondly, we can help!

Some grills on the market have one of several of the following features that may inhibit your ability to get optimum results when using the Pizza Oven Box at first, including low BTU's, excessive ventilation, larger than normal heat tents/grease guards over the burners, special pieces to radiate heat to the cooking surface, or any number of other features that are great for grilling but not so great for making amazing pizzas.

The easiest factors to check are:
  • If you are using a Propane tank, ensure that you are getting the proper flow to your grill.  Safety Valves on modern Propane Tanks can restrict flow if there is a leak of is anything is not connected properly.  http://www.amerigas.com/exchange/consumer/connect.htm
  • Ensure that you are not in a windy area if possible.  Due to the ventilation on most gas grills, excessive winds can draw much of the heat out of the fire-box of your grill.
  • Ensure that the burners of your grill are in good condition.  If your burner flames are blue with yellow tips, then you are in good shape.  If you have yellow or orange flames, you may need to replace your burners or other grill components.  http://bbq.about.com/od/grillsfaq/f/f070604d.htm
If those all check out, then we'll move on to the following troubleshooting:
  • One of the first things that we look at is the heat tents/grease guards/flame tamers or ceramic plates/briquettes/liners in the grill.  These are designed to block the burners from getting grease and liquids spilled on to them in order to reduce flare-ups, help create moisture in the grill by turning liquids into steam, evenly distribute the heat around the grill and radiate heat to the cooking surface.  Again, while great for grilling, not so great when you're trying to heat your Pizza Oven Box.  SUGGESTION: Try removing the heat-tents/grease guards/flame tamers or ceramic plates/briquettes/liners when using your Pizza Oven Box.  This typically solves the problem.

 

Contact Us

support@bakerstonebox.com
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