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broken stone

mick saunders Dec 30, 2014 03:47PM PST

I just opened the box to assemble my pizza oven and the back stone was broken. Can I still use the oven without the back stone until I can arrange another ?

Up -24 rated Down
Geoff D. Jun 25, 2015 06:23PM PDT
Did you ever get an answer? Same thing happened to me.
Up 1 rated Down
Patrick Marks Jul 01, 2015 06:24PM PDT
Same thing happened to me. I am waiting on the answer as well.

How can I get another?
Up -6 rated Down
Bruce C Dec 05, 2015 05:20PM PST
my top stone is broken. It's in 3 pieces.can i get another?
Up 0 rated Down
Tim G Jun 14, 2016 08:16PM PDT
One of my side stones broke during assembly. How can i order a replacement stone?
Up -4 rated Down
Bob Mitchell Aug 27, 2016 03:41PM PDT
My bottom stone is cracked right across it. Cane we get replacements?
Up 0 rated Down
Melissa Sep 04, 2016 02:19PM PDT
Just opened mine and one of the stones is broken in 3 spots. Sounds like they need to package it better. How do I get another one??
Up 0 rated Down
James Jan 28, 2017 08:47AM PST
same here, two stones at least are broken...stopped when I got that far but very disappointed as was the giver of the gift.
Up 0 rated Down
Nicolas Trepanier Apr 10, 2017 07:30PM PDT
Just opened mine and one of the stones is broken in 3 spots. How do I get another one??

It's the biggest one whit hole in the middle.
Up 0 rated Down
barbarae May 10, 2017 04:51PM PDT
You can order replacement pieces at
Up 0 rated Down
Susan Dec 30, 2017 02:01PM PST
After one use the stone cracked. How can i get a replacement.?
Up 0 rated Down
rohan rose Mar 14, 2018 02:16AM PDT
My bottom stone is brokent. Can i get replacement?
Up 0 rated Down
Alexander Nilsson Jan 03, 2019 09:28AM PST

i Just got my Bakerstone pizza oven, and i just tried it out today. but As soon as i laid the first pizza on the bottom stone i heard "crack" but i waited. the pizza was really good but the bottom stone broke in half. i dont know why. but i wondered how i can get a replacement bottom stone?

Best regards

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